Company Name : CSC
Website : http://www.csc.com
Experience Required : Freshers
Salary : Not disclosed by the company
Role : Engineer – Technical Support
Location : Chennnai
Industry: IT/ Software
Schedule: Full- Time
BASIC QUALIFICATIONS:
- Understands and solves complex technical problems in the production/operational environment.
- Liaises with customers on accounts to diagnose, investigate, and resolve hardware and software issues.
- Works with infrastructure groups, developers, and project managers to ensure new infrastructure is successfully integrated into operational support.
Description :
- Ensures delivery and management of the end-to-end technical support service.
- Performs operational support for server hardware and platform software.
- Acts as liaison between project team members, customers, and installation team to ensure projects are implemented seamlessly.
- Investigates and resolves hardware and software incidents, performs root cause analysis to identify underlying problems, monitors and optimizes infrastructure performance, and manages backups.
- Communicates effectively with customers to ensure problems are understood and resolved.
- Maintains support documentation and asset and configuration data repositories.
About CSC:
CSC offers a range of innovative business solutions to help solve your complex industry challenges. Check out our diverse business solutions and business drivers, or learn about the industries that use our technology products and services.
How to Apply:
Openings For Freshers 2013 @ CSC | Freshers Jobs
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